Quality policy

Sund & Bælt’s aim is to deliver reliable, accessible and competitive access to rail and road transport, including delivering a service that ensures a high level of customer satisfaction, sound and long-term profitability, a good image and high employee satisfaction.

The aim is achieved by ensuring:

That values, strategies and policies are in place and communicated to employees and partners;
A high level of results orientation;
Strong customer focus;
That the quality system is developed and improved;
Continuous learning, innovation and improvement as well as the development and involvement of employees;
That partnerships are developed on the basis of collaboration in order to achieve common aims and build on mutual confidence, respect and openness;
That social responsibility is in evidence, including ensuring that environmental, working environmental and safety conditions are high on the agenda.