The aim is achieved by ensuring:
- That values, strategies and policies are in place and communicated to employees and partners;
- A high level of results orientation;
- Strong customer focus;
- That the quality system is developed and improved;
- Continuous learning, innovation and improvement as well as the development and involvement of employees;
- That partnerships are developed on the basis of collaboration in order to achieve common aims and build on mutual confidence, respect and openness;
- That social responsibility is in evidence, including ensuring that environmental, working environmental and safety conditions are high on the agenda.