At Sund & Bælt you can shape your job to fit your ambitions

I started at Sund & Bælt in January 2022. Prior to that, I was manager of the customer service at Aarstiderne. The reason I ended up here was that I saw the possibility to create and build something.

As a customer service manager, it is me and my team’s responsibility that our paying private customers are happy and satisfied. It is a super exciting job and I love all of the dynamics around it. To me it is great always to be the one who thinks about the customers and their needs in relation to the many new projects and solutions, which constantly appear in our organisation.

I experience a job and a workplace with a lot of freedom. Here you can more or less shape your job to fit your ambitions. The management as well as my colleagues are open and responsive, and we make room for each other and our different ideas. It is obvious that the management is focused on creating a safe and pleasant workplace.

My department is one of the youngest in the group, and I think that is exciting. We have many young students in customer service. It gives a lot of life, and we have a great jargon and a good team spirit in daily life. In my view, customer service is often a somewhat overlooked and underprioritised part of a company, and I think that is completely wrong. It is really one of the most important functions. I feel that is understood at Sund & Bælt and therefore as a manager I have the liberty of trying to do things even better and try new things.